KYC Policy

What is KYC?

KYC (Know Your Customer) refers to all the identity verification procedures imposed on financial institutions by international & European regulations in order to prevent fraud, money laundering & the financing of terrorism.

Firmancy ® rigorously applies these procedures to protect its customers & comply with its legal obligations.

Documents required

As part of the KYC process, you will be asked to provide the following documents:

• Valid official identity document (national identity card, passport or residence permit).
• Proof of address less than 3 months old (energy bill, rent receipt, bank statement).
• Proof of income (salary slip, tax notice, Kbis extract for the self-employed).
• Bank identity statement (RIB) for the transfer of funds.

Verification & deadlines

Our internal teams will verify your documents within 24 to 72 working hours. You will be informed by email at each stage of the process.

In the event of illegible, expired or insufficient documents, we will contact you to request new ones. Processing of your file is suspended until receipt of compliant documents.

Refusal of file

Firmancy ® reserves the right to refuse any financing request if the documents provided prove to be fraudulent, incomplete or if identity cannot be verified with certainty. This decision does not give rise to any compensation.

Document Confidentiality

All documents transmitted within the framework of KYC are treated strictly confidentially, stored on secure servers & deleted after the legal retention period.